Ibrahim v Rhapsody Property Management Services

Landlord wins · Toronto · 2021-11-08

Adjudicator

Lynn Mitchell

Dispute

Maintenance

Landlord

Rhapsody Property Management Services, Developments Inc (Helena Pamic)

Tenant

M.I., L.M.

Landlord rep

D. Ciobotaru, J. Baker

Tenant rep

Liban Mohamed

What happened

Tenants applied for an order determining that the Landlords failed to meet their maintenance obligations under the Residential Tenancies Act, 2006 or failed to comply with health, safety, housing or maintenance standards. The dispute arose from a flood in the Tenants' unit that caused damage.

The ruling

The Tenants' application is dismissed. The Landlord acted reasonably in responding to the flood incident and the repairs were not unduly delayed.