MT v Municipal Non Profit Housing

Tenant wins

Dispute

Harassment, Substantial Interference

Amount

<$5K

Landlord

M.N.P.H.

Tenant

M.

Landlord rep

HT

What happened

Tenant applied for an order determining that the Landlord harassed, obstructed, coerced, threatened or interfered with the Tenant and substantially interfered with the reasonable enjoyment of the rental unit or residential complex by the Tenant or by a member of the Tenant's household. The main issues were ongoing noise disturbances from the unit above and the Landlord's failure to adequately address the Tenant's complaints.

The ruling

The Board found that the Landlord substantially interfered with the Tenant's reasonable enjoyment by failing to address noise complaints adequately. The Tenant was awarded a rent abatement of 10% for 12 months, totaling $1,058.40. The Landlord's Legal Representative was ordered to pay $300.00 in Board costs due to unreasonable conduct causing delay.