Almansouri v Safeai

Landlord wins · Oakville · 2025-09-22

Adjudicator

Nancy Morris

Dispute

Maintenance

Landlord

M.S.

Tenant

H.A., M.A.

What happened

The Landlord requested a review of an order that previously found maintenance breaches regarding a dishwasher and air conditioning (AC). The Landlord argued that the original adjudicator made a serious error by discounting their evidence due to a misunderstanding regarding the names of the repair companies used. Upon review, the Member found that the Landlord's response to the maintenance issues was timely and effective, particularly noting that the AC system was completely replaced within a month during the peak summer season.

The ruling

The request for review is granted. The original order (LTB-T-053431-23) which awarded remedies to the Tenants is cancelled. The Tenants' application for maintenance remedies is dismissed in its entirety as the Landlord was found to have met maintenance obligations through timely and effective responses.