Artes v Armogan

Tenant wins · Mississauga · 2025-07-03

Adjudicator

Dawn Carr

Dispute

Maintenance

Amount

<$5K

Landlord

A.A.

Tenant

R.A.A., A.S.A.

Landlord rep

K.M. Jennings

What happened

Tenants applied for a rent abatement, alleging that the Landlord failed to meet maintenance obligations regarding the air conditioning system. The heat pump, which provided both cooling and heating, malfunctioned in May 2022. Although the Landlord initially sent technicians, repairs were never completed, and necessary parts identified in November 2022 were never installed. The lack of air conditioning resulted in unit temperatures reaching 24 degrees Celsius, which exacerbated the medical conditions of one of the Tenants. The Tenants subsequently ended the tenancy on July 31, 2023.

The ruling

The Landlord is ordered to pay the Tenants $1,563.00 by July 14, 2025. This amount includes a $1,515.00 rent abatement (calculated as 20% of the $2,525.00 monthly rent for three months) and the $48.00 application filing fee. The abatement was granted because the Landlord failed to repair the air conditioning system, despite it being an included service in the lease and being aware of the ongoing malfunction.