Bhatoya v Ranee Management
Landlord wins · North York · 2025-05-02
- Adjudicator
- Vicky Liu
- Dispute
- Maintenance, Tenant Rights
- Landlord
- Ranee Management
- Tenant
- T.B.
- Landlord rep
- Alana Glickman
What happened
The Tenant filed T2 and T6 applications alleging that the Landlord interfered with vital services (heat and hot water) and failed to maintain the rental property. The Tenant claimed significant periods without hot water between 2021 and 2022. The Landlord provided evidence of numerous repairs and explained that permanent fixes were delayed by supply chain issues and seasonal requirements for the complex heating system. The Adjudicator found that the Landlord acted reasonably under the circumstances and that the interference was not intentional.
The ruling
The Tenant's applications were dismissed. The Board ruled that the Landlord did not breach its maintenance obligations or intentionally interfere with vital services, as they took reasonable steps to address boiler issues despite significant delays caused by external factors such as parts availability.