Crymble v Skyview Living

Tenant wins · Oshawa · 2025-09-22

Adjudicator

Dawn Carr

Dispute

Maintenance

Amount

<$5K

Landlord

S.L.

Tenant

S.C., S.P.

Landlord rep

Joey Kay

What happened

Tenants applied for an order determining the Landlord failed to meet maintenance obligations regarding the heating system. While the Landlord responded initially, a temporary fix involving the disconnection of the thermostat left the unit without temperature control for nearly seven months. The Board found the Landlord did not act with reasonable urgency to replace the thermostat, resulting in a rent abatement for the Tenants.

The ruling

The Landlord is ordered to pay the Tenants $568.39, which includes a $520.39 rent abatement for the lack of temperature control between November 2022 and June 2023, plus the $48.00 application filing fee. The Board found that the Landlord's delay in replacing the thermostat was not reasonably explained and caused significant inconvenience to the Tenants.