Free v Xia

Tenant wins · Toronto · 2025-12-09

Adjudicator

Candace Aboussafy

Dispute

Maintenance

Landlord

X.X.

Tenant

D.F., S.C.

Tenant rep

Brittny Rode

What happened

The Tenants filed a maintenance application regarding a cockroach infestation and issues with a washing machine. After several rounds of reviews and interim orders, the Landlord filed a third review request (RV3) claiming the Board erred in law regarding the standard of pest control, the validity of the Tenants' representative, the requirement for written notice, and the calculation of rent abatement based on the number of occupants.

The ruling

The Landlord's request for a review of the order dated September 23, 2025, is denied. The Board found no serious error in law or fact in the previous determination. The stay on the previous order is lifted, and all original requirements of that order remain in effect.