Ignacio v Hossain

Tenant wins · Guelph · 2023-10-13

Adjudicator

Emily Robb

Dispute

Illegal Charges

Amount

<$5K

Landlord

M.J.H.

Tenant

C.I., C.K.I., J.M.I., P.A.I.

What happened

The Tenants applied for an order determining that the Landlord collected or retained money illegally. The Tenants paid a last month's rent deposit and first month's rent, but the Landlord did not provide them with the keys to the rental unit due to the Tenants' failure to provide additional documents requested by the Landlord.

The ruling

The Landlord must pay the Tenant $4,253.00, which represents the deposit paid by the Tenant and the cost of filing the application. The Landlord did not provide vacant possession of the rental unit to the Tenant, therefore the Tenant is entitled to a refund of the deposit.