Kaur v Royal Heights Apartments

Landlord wins · Etobicoke · 2025-06-05

Adjudicator

Colette Myers

Dispute

Maintenance, Pest Infestation

Notice

Maintenance (T6)

Landlord

Royal Heights Apartments

Tenant

G.K.

Landlord rep

Ravi Sivalingam, Joey Kay

What happened

A tenant filed an application claiming the landlord failed to address a persistent infestation of bed bugs, cockroaches, and mice. The landlord argued they responded reasonably to every complaint, providing numerous professional pest control treatments over a prolonged period. The landlord also presented evidence that the tenant's lack of preparation and unit clutter may have contributed to the issue's persistence.

The ruling

The Tenant's application, alleging the Landlord failed to meet maintenance obligations regarding a pest infestation, is dismissed. The adjudicator determined the Landlord acted reasonably and responsibly by arranging numerous and timely pest control treatments in response to every complaint. The evidence showed the issues were not continuous and were often resolved, with some recurrences potentially linked to the Tenant's inadequate preparation of the unit. The Tenant failed to prove a breach of the Act.