Luck v 25 Bedford Co-Ownership Holdings Inc.

Tenant wins · Toronto · 2024-09-19

Adjudicator

Dawn Carr

Dispute

Harassment, Substantial Interference

Amount

$5-10K

Landlord

25 Bedford Co-Ownership Holdings Inc.

Tenant

M.L., L.F.

What happened

Tenants applied for an order determining that the Landlord substantially interfered with their reasonable enjoyment of the rental unit or residential complex, harassed, obstructed, coerced, threatened or interfered with them, and did not give them a written tenancy agreement for their care home unit or the agreement did not include information about care services and meals and/or the charges they agreed to pay for them.

The ruling

The Landlord must pay the Tenants $6,992.78 in rent abatement, and the Tenants may deduct up to $115 per month from their rent until certain amenities are restored. The Landlord issued multiple incorrect notices and incorrectly added AGI amounts to the rent ledger, interfering with the Tenants' reasonable enjoyment. The Landlord also removed the on-site rent payment option and revoked access to storage lockers.