Neilson v Jubilee Gardens Non-Profit Housing Corporation

Landlord wins · Richmond Hill · 2025-10-21

Adjudicator

Elle Venhola

Dispute

Harassment, Tenant Rights

Landlord

J.G.N.H.C.

Tenant

D.N.

Landlord rep

Eric Spalvieri

Tenant rep

Shadé Edwards

What happened

The Tenant filed a request for review of an order that dismissed her T2 application. The Tenant alleged that the Landlord substantially interfered with her enjoyment of the unit and harassed her by sending threatening emails, including a death threat. The Landlord maintained that their email account had been hacked by a third party as part of a phishing scam. The original adjudicator found that the Tenant failed to prove the Landlord was the source of the threats, citing inconsistencies in writing style and the Landlord's prompt actions to secure the account and investigate the breach.

The ruling

The Tenant's request for review is denied. The original order dismissing the Tenant's T2 application remains in effect. The stay of the original order is lifted. The Board concluded that the Landlord was not responsible for the harassing emails sent from their account, as evidence pointed to a security breach by a third party.