Roman v Toronto Community Housing

Landlord wins · Toronto · 2025-05-09

Adjudicator

Karen Gonçalves

Dispute

Substantial Interference, Tenant Rights

Landlord

T.C.H.

Tenant

S.M.R.

Landlord rep

Jessica Fletcher

Tenant rep

Joseph Kary

What happened

The Tenant filed an application (T2) alleging that the Landlord substantially interfered with his reasonable enjoyment and harassed him. The core of the complaint was that the Landlord changed the security procedure for accessing storage lockers, which the Tenant claimed led to the theft of high-value items (including a $4,500 suit and $9,000 in artwork) from his locker. The Tenant had not accessed the locker for approximately two years during the pandemic. The Landlord contended that tenants were provided keys to the storage rooms to allow access at any time and denied removing any items.

The ruling

The Tenant's application was dismissed in its entirety. The Board found that the Tenant failed to prove that the Landlord's change in storage locker access procedures resulted in substantial interference with his reasonable enjoyment or the loss of his property. No compensation was awarded.