Sergeeva v Off Campus Rez

Landlord wins · Waterloo · 2023-09-25

Adjudicator

Jagger Benham

Dispute

Maintenance

Landlord

O.C.R.

Tenant

E.S.

Landlord rep

Francisco Gomez

What happened

Tenant applied for an order determining that the Landlord failed to meet its maintenance obligations under the Residential Tenancies Act, 2006 or failed to comply with health, safety, housing or maintenance standards. The Tenant complained about loud thumping noises from the HVAC system in her rental unit.

The ruling

The Tenant's application is dismissed. The Landlord was not in violation of its maintenance obligations and responded reasonably to the Tenant's complaints.