Small v Riverside Woolwich Apartments Ltd.

Tenant wins · Guelph · 2025-11-20

Adjudicator

Jane Dean

Dispute

Maintenance, Tenant Rights

Amount

$5-10K

Landlord

Riverside Woolwich Apartments Ltd.

Tenant

W.S.

Landlord rep

Victoria Orlandi, Carrie Aylwin

Tenant rep

David Bernstein

What happened

Tenant filed a T2 application alleging the Landlord substantially interfered with his reasonable enjoyment due to persistent noise (screaming, stomping, humming, and vibrations) from neighboring units and non-compliant notices of entry. The Tenant, a resident for 29 years, claimed the Landlord failed to address the noise issues for nearly three years, leading to significant distress and sleep deprivation.

The ruling

The Landlord is ordered to pay the Tenant $6,503.75, representing a 25% rent abatement for the duration of the substantial interference plus the filing fee. The Landlord must conduct noise-suppressing renovations to address humming and vibrations by January 31, 2026. If the repairs are not completed, the Tenant is authorized to deduct 10% from the monthly rent until the work is finished. The Tenant may also deduct the lump sum award from the rent if not paid by the Landlord by the due date.