Wang v Zhao

Tenant wins · Toronto · 2025-08-11

Adjudicator

Nancy Morris

Dispute

Illegal Charge

Amount

<$5K

Landlord

Z.Z.

Tenant

J.W., Y.L.

What happened

The Tenants applied for a rebate of money, alleging the Landlord illegally retained a $500.00 key deposit after the tenancy ended. The Landlord admitted to keeping the funds to cover cleaning expenses incurred after the Tenants vacated the unit.

The ruling

The Landlord is ordered to pay the Tenants $500.00 by August 22, 2025. This amount represents the illegal retention of a key deposit that the Landlord improperly used to cover cleaning costs. The Landlord was informed that seeking compensation for cleaning requires a separate application.