York v Catt

Tenant wins · Aylmer · 2025-04-02

Adjudicator

Jane Dean

Dispute

Maintenance, Substantial Interference

Amount

<$5K

Landlord

D.C.

Tenant

S.Y.

What happened

Tenant applied for an order determining that the Landlord substantially interfered with the reasonable enjoyment of the rental unit, withheld vital services, and failed to maintain the rental unit. The issues included lack of heat, mouse infestation, broken dryer, ceiling leaks, and noise from neighboring tenants' dogs.

The ruling

The Landlord failed to address the Tenant's concerns regarding lack of heat, mouse infestation, broken dryer, and ceiling leaks in a timely manner, resulting in a substantial interference with the Tenant's reasonable enjoyment of the rental unit. The Landlord also did not adequately address the noise complaints from the neighboring tenants' dogs. The Tenant's termination of the tenancy on April 14, 2024 was reasonable given the Landlord's poor response to maintenance issues. The Landlord must pay the Tenant $2,898.00, which includes a rent abatement and reimbursement for out-of-pocket expenses.