Zhang v Wong

Tenant wins · Thornhill · 2025-04-10

Adjudicator

Rema El-Tawil

Dispute

Maintenance

Notice

Maintenance (T2)

Amount

<$5K

Landlord

M.M.S.W.

Tenant

Z.Z., J.Z., G.G.

What happened

The Tenants filed an application claiming the Landlord failed to meet her maintenance obligations regarding a broken refrigerator. The Landlord was aware of the issue on October 29, 2022, but was found to be reluctant and unreasonable in her response, delaying repairs and making unfounded accusations against the Tenants. The Tenants vacated the unit on November 28, 2022.

The ruling

The Landlord is ordered to pay the Tenants a total of $73.84. This amount consists of a $25.84 rent abatement (5% for 8 days) for the inconvenience caused by the unrepaired refrigerator and a reimbursement of the $48.00 application filing fee. The Tenants' claim for spoiled food was dismissed due to insufficient proof and failure to mitigate losses.